Fukuyama City, Hiroshima. Business consulting. Translation. Interpreting. Printing. DTP.
Cross-border ramblings

Chinese Quality

Guarantees in China #1 (Mobile phone)

I’ve bought many things in several countries and there is almost always a one-year guarantee. Recently, when you buy an electrical product in Japan, the store offers an extended guarantee up to five years. For example, in the town where I live, I buy my electrical products in a store that offers a free five-year guarantee for any purchase of 5,000 JPY or more. This means I can make my purchases knowing that I’ll be able to use them for at least five years. Even with just the manufacturers one-year guarantee, since an electrical product that is faulty is likely to malfunction in the first twelve months. During my first …

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